Customer Reviews

Brian the service writer was excellent keeping me updated on status of work. Very accommodating

Very polite courteous staff. They were able to do all I asked them to do.

I brought my 2012 Chevrolet Traverse in for an oil change and tire rotation. I bring it to the dealership because of the multi-point inspection and convenient location from my house. All good until I picked it up. I get in to drive it away and the check engine light was on! It wasn���t on when I dropped it off nor had it been on anytime recently. I parked vehicle and told the person handling my car about it. He had someone take the car back to the garage and within 2 minutes gave it back to me. No mention of why it came on or what the code was or if it will come back! NOTHING! I���m driving home, upset, and turn the wheel and hear a clunking noise! That wasn���t happening before I took it their. I get home and have my wife drive around the block since it���s her car and she hears the same thing. I pull in the driveway and begin looking at the tires to see if all the lug nuts are tight and on my back wheel I see a completely rusted out lug nut on my tire which wasn���t on my tire before! Where did it come from? Where is my matching lug nut? No mention of this in my paperwork. Also, why was this obvious noise not caught during the inspection? This is not my first bad experience at this dealership but I don���t generally fill these out because I don���t want people to get in trouble. This is too much though.

Melissa is great. She is kind, quick, knowledgeable, and prepared.

I trust that everything will be taken care of. And I am always treated as if I was a member of family, courteously and friendly.

I appreciated the swiftness of the service and the friendliness of my service valet.

Arrived on time and Melissa greeted me and started the process. We went over the issue I was having and once that done a rental car waiting for me. Can���t ask for better when you arrive

Everything went well Very pleased with the service...

Clean, caring, great job and great customer service

Your staff was very helpful.Britain Barnes was outstanding.very professional.

Y'all made the impossible, possible!

very efficient

They listened to what I wanted and got the vehicle for me.

everything went well

I got a quick online appointment and the repair was taken care of successfully. Brian Monchek always does a great job assisting us with the repairs and maintenance. He is must appreciated

Very helpful and friendly

good

It wa squill, well informed and a very pleasant

Brian was awesome! He gave great customer service. I did call later that day and spoke to the manager explaining this

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