819 Reviews Found
Confirmed Service Customer
Mr. Dave Sweet was very informative and helpful with the intake, return and addressing my questions. The technician was very thorough with his service. Thank you!��������
Pamela W.
PARMA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Serpentini Chevrolet Of Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Went in trying to get a new vehicle with only raising my monthly payments and they made it happen. Went above and beyond to help me
Joseph O.
PARMA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Reggie Langhorne was a great salesman and had everything ready for us as soon as we arrived at the dealership. He helped us through the whole process and got us in and out of the dealership with our new car in under two hours.
Cristofer O.
MIDDLEBURG HEIGHTS
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
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Confirmed Sales Customer
Mr.Langhorne, was very nice. Knew the vehicle well, explained all the details in the process of learning the equipment that was on the car.
Paul K.
N RIDGEVILLE
Business Response
Hi, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
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Confirmed Sales Customer
Chris Hucks outstanding guy, I told him what I wanted to do and accomplish. Help me out right away crunch some numbers and done this is the fastest I been at a dealership to buy a car usually your there for hours. But overall it was a great experience nice staff clean place.
Juan P.
SHEFFIELD VILLAGE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Sales Customer
We worked with Yaser Kanona, who was an absolute pleasure to work with. We did not have an appointment and he welcomed us and had us sit down to discuss what we were looking for and our parameters. It was appreciated how he asked us up-front about our budget and what Serpentini had would either fit or more importantly not fit with that budget and our ideal payments. This was the most pain-free and easy car-buying experience. Yaser deserves to be recognized for his efforts.
Jason G.
CLEVELAND
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Serpentini Chevrolet Of Westlake and we hope to see you again.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Sales consultant Eddie Santiago did an excellent job at making us feel welcome and guiding us through the purchase of our vehicle.
Almerinda G.
ROCKY RIVER
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Serpentini Chevrolet Of Westlake! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Serpentini Chevrolet Of Westlake
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Confirmed Service Customer
Brian was awesome as usual. He is the only reason I come back to your dealership
Anthony P.
LORAIN
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Serpentini Chevrolet Of Westlake and we hope to see you again.
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Confirmed Sales Customer
sales staff excellent especially Reggie Langhorne answered all questions to my satisfaction and he knew everything about the chevy blazer we wanted when its time for another lease we will see Reggie
Michael S.
LORAIN
Business Response
Hi there, thank you for taking the time to leave a review for us at Serpentini Chevrolet Of Westlake. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Ross was very easy to work with. I didn���t feel pressured at all and it was a very quick and easy process! Would recommend him to any friend or family member!
Danielle C.
GRAFTON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Ross here at Serpentini Chevrolet Of Westlake! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
The sales person and financial person were very professional and a pleasure to deal with.
David F.
COLUMBIA STATION
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
very good service. Joe Santora was great
Robert S.
NORTH OLMSTED
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! Take care!
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Confirmed Service Customer
regular maintenance schedule, and recall check. Quick service, nice waiting area responsibly Covid spaced
Warren L.
COLUMBIA STATION
Business Response
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
We are on our 5th car from this dealership. They are efficient, worked hard to find us the car we wanted and make you feel welcomed.
Eric W.
CLEVELAND
Business Response
Thank you for choosing Serpentini Chevrolet Of Westlake as your first choice for all your automotive needs! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Hi, we are so happy to read such a great review about Serpentini Chevrolet Of Westlake! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Ross was very thorough and understood exactly what I was looking for in a Truck. He was patient and answered any questions I had. Ross made this experience top notch! Everyone I dealt with was friendly and that made the experience excellent. I certainly will consider future purchases at this location because of my experience. One other call out is Joe in Service. Very friendly and on top of everything. Excellent Communication and a great experience. Because of his knowledge, I am comfortable using Serpentini for any vehicle service I may need. Thank You!
Crystal L.
NORTH RIDGEVILLE
Business Response
Hello, we're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!